Shipping & Return Policy
Shipping & Return Policy
SHIPPING:
We strive to provide a seamless and efficient shipping experience for our customers with $89 shipping on larger items and free shipping on all smaller accessories within Australia.- Delivery to your door is takes approximately 7-10 business days for Sydney, Melbourne, Brisbane & Sunshine Coast. Approx. 10 business days for all other areas in Australia.- Delivery for our larger items is $89 Australia wide and accessories are shipped at no additional cost.
RETURNS:
When placing an order with gobaplay, you agree to accept the below terms and conditions. Please read them carefully. Certain legislation in Australia may provide consumer guarantees or impose obligations on Springfree Trampoline Australia Pty Ltd which cannot be excluded, restricted or modified, or only to a limited extent. These Terms and Conditions are subject to such legislation, including without limitation the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010.We want you to be completely satisfied with your purchase and at gobaplay we are confident we deliver a quality product. In accordance with consumer law, we are not required to offer a refund for change of mind. However, each refund or cancellation enquiry is handled on a case by case basis. Please contact us to discuss your situation.
EXCHANGE POLICY:
Within 30 days from the date the items were received, we allow customers to exchange their items. If you have any questions or need further clarification regarding returns or refunds, please contact our Customer Support Team.